Our Story

Built because someone had to.

Homecierge started with a broken AC in a Dallas summer and a phoneful of no-shows. We're building the marketplace Dallas residents actually deserve.

"Stop Searching. Start Fixing."

Dallas-first. Resident-obsessed. Launching Summer 2026.

THE PROBLEM

Home repair hasn't worked
for a long time.

We surveyed Dallas residents. The results weren't surprising — they were just finally documented.

94%
Need upfront pricing

Of surveyed Dallas residents rate knowing the price before booking as a must-have.

Homecierge user survey, 2026 (n=53)
79%
Have been burned

Of residents reported a bad contractor experience — ghosted, overcharged, or both.

Homecierge user survey, 2026 (n=53)
77%
Surprise costs

Of residents have been surprised by the final cost of a home service job.

Homecierge user survey, 2026 (n=53)
What residents said was hardest
The hiring process is broken at every step.
Upfront pricing is a must-have94%
Had a bad contractor experience79%
Surprised by final cost77%
Would pay $15/mo for better service83%
Source: Homecierge user survey, 2026. n=53 Dallas-area residents.
Why Dallas

The most underserved market in the country.

Dallas has the homes, the heat, and the growth. What it didn't have was a platform that takes residents seriously.

4.7M
DFW metro population
72°F avg
Year-round service weather
The Homecierge Difference

We don't just list pros. We vet them.

Background checked

Every pro passes a criminal background check before their first job. No exceptions.

License verified

We check TDLR and TSBPE licensing for every trade that requires it. You'll know before they show up.

Competing offers

Pros bid for your job. You compare on your terms. No pressure, no upsell.

Payment protection

Your money is held in escrow until you confirm the job's done right. Not before.

FROM THE FOUNDERS

Hi Dallas,

It started with an AC unit dying on a Friday night in August. In Dallas. Which, if you've been here more than one summer, you know is basically a medical emergency.

We called five contractors. Two didn't answer. One said Tuesday. One gave us a price range so wide it was basically a shrug with a dollar sign. The fifth showed up, looked at the unit for four minutes, quoted us triple what we'd expected, and left without fixing anything.

We spent three hours on Google that night — researching, cross-referencing reviews, wondering if that two-star rating was a disgruntled ex or a legitimate warning sign. We paid somebody we weren't sure about, held our breath, and got lucky. This time.

Turns out we weren't special. We surveyed our neighbors and found the same story, just with different appliances. Plumbing. Electrical. The handyman who quoted $300 and invoiced $900. The contractor who ghosted after the deposit cleared. Every single person had a version of it.

Dallas has 4.7 million people and some of the best tradespeople in the country. The problem was never the pros — it was the system that connected you to them. Or didn't.

So we built what we wish had existed that Friday night: a platform where you describe the problem once, vetted pros compete for the job, the pricing is real before anyone shows up, and your money doesn't leave until the work is done right. Not revolutionary. Just... basic respect for your time and your home.

We're launching in Dallas first because that's home. And because Dallas deserves better than a phoneful of no-shows.

Your mildly frustrated neighbors,

E
N
The Homecierge Team
Dallas, TX · Launching Summer 2026
Homecierge

Dallas launches Summer 2026.

Be on the list when we go live.